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Terms of Use

Welcome to DKW, where we deliver German language programmes to a structured academic standard. You get a professional learning environment, considered curricula and a smooth experience from enrolment through to completing the programme. Enrolment is straightforward, and using the platform or joining a course counts as acceptance of our terms and conditions.

Terms of Use

Welcome to the DKW platform. By using our website or registering for any of our services or educational programs, you agree to the following terms and conditions.

1. Acceptance of terms

By using DKW services or registering for courses or training programs, you agree to these terms in full. If you do not agree, please do not use our services.

2. Programs and courses

DKW offers German-language education and professional training according to schedules set for each level or term. These may include:

  • Online or on-campus courses
  • Diploma programs or training scholarships
  • Preparation for accredited examinations such as TELC

3. Booking and payment

  • A booking is confirmed only after the required fees are paid.
  • Prices may vary according to the course or program.
  • Where installments are available, the student must pay them by the stated deadlines.

4. Refund Policy

Because our intensive educational programs are scheduled in advance:

  • Fees cannot be refunded after the term start date has been set.
  • No amounts can be refunded during the study period.

5. Student responsibilities

Students must:

  • Attend at the scheduled times
  • Respect teachers and administration
  • Not misuse the platform or disrupt the learning process

6. Accounts and data

  • Users are responsible for the accuracy of the information they provide.
  • Account information must be kept confidential and not shared with others.

7. Intellectual property

All educational materials, including books, videos, and training content, are owned by DKW and may not be republished or used without prior permission.

8. Schedule or program changes

DKW reserves the right to:

  • Change course schedules
  • Change instructors or study systems
  • Cancel or postpone any program when necessary

9. Limitation of liability

DKW is not responsible for:

  • Incorrect use of services
  • Internet interruption during online courses
  • Academic results that depend on student commitment

10. Termination of service

DKW may suspend an account or prevent a student from continuing in a program if the terms are violated or behavior is inappropriate.

11. Applicable law

These terms are governed by the laws applicable in the Arab Republic of Egypt.

12. Contact

For questions or support, contact us at:
Phone: +20 114 467 9712
Email: info@dkw-akademie.com

We are here to support every step of your journey — start now and move forward with confidence.

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